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Replacement Care

What is it?

All our products come with a 1 year regular warranty. If you would like even greater protection, we offer our 3 year replacement care. If any type of damage happens to your product within 3 years, including any accidental or water damage, we will either try and repair your item or replace it with a brand new one, with no additional costs.


What does it cover?

The product replacement care covers absolutely all types of damage, including accidental(i.e being dropped) and any water damage for 3 years after you receive the product. This goes beyond our regular warranty which only covers any mechanical failures.


How does it work?

Contact and provide the following information:

  • Proof of purchase (provide order number, first and last name, email used for purchasing)
  • Pictures showing damage to the item
  • Your current address

And you’re done! We will get in touch with you afterwards to help you process the repair/replacement.
If your product cannot be repaired, you choose between a replacement or a Pegasus Timepieces Gift Card to the value of a replacement.
You can also cancel at any time; full refund within 45 days, proportional thereafter. The replacement care is also transferable if you sell or gift the item you have brought.