WHAT IS IT?
All our products come with a 1 year regular warranty. If you would like even greater protection, we offer our 3 year extended warranty. If any type of damage happens to your product within 3 years, including any accidental or water damage, we will either try and repair your item or replace it with a brand new one, with no additional costs.
WHAT DOES IT COVER?
The product replacement care covers absolutely all types of damage, including accidental(i.e being dropped) and any water damage for 3 years after you receive the product. This goes beyond our regular warranty which only covers any mechanical failures.
HOW DOES IT WORK?
Contact firstname.lastname@example.org and provide the following information:
- Proof of purchase (provide order number, first and last name, email used for purchasing)
- Pictures showing damage to the item
- Your current address
And you’re done! We will get in touch with you afterwards to help you process the repair/replacement.
If your product cannot be repaired, you choose between a replacement or a Pegasus Timepieces Gift Card to the value of a replacement.
You can also cancel at any time; full refund within 45 days, proportional thereafter. The replacement care is also transferable if you sell or gift the item you have brought.